YORK UNIVERSITY
At York U, we work in an agile environment and host our web properties on WordPress.
Through the unique modules created within our current theme, I design optimized and accessible experiences. Each site has different purposes and audiences. Click the links below to visit the respective projects:
Our primary goal for this site was to host a variety of information related to COVID-19 and how it affects the university operations as well as the community. This ranges from documents, FAQs and the latest updates.
Knowing this, we wanted the audience to get to their own information easily. This is why we created the three main categories.
Our primary goal for this site was to host a variety of information related to COVID-19 and how it affects the university operations as well as the community. This ranges from documents, FAQs and the latest updates.
Knowing this, we wanted the audience to get to their respective information easily. Hence the audience specific pages in the top menu for efficiency of use.
What it is now...
However, as the severity of COVID-19 has lessened and certain operations became normalized, the website was taken to a new direction: clean and concise action-based structures. I wanted to ensure we met the minimalist heuristic, creating and experience where the pieces of information are not competing for attention.
Now the site, rather than focusing on audience based paths, focuses on general health and safety mandates with audience specific resources living on external pages.
In previous versions we housed all content for all audience types. However, to maintain a clean and minimal experience, audience-specific resources are now housed on their respective websites. This is possible due to the divisions responsible for each audience hosting their own sites.
Streamlining content in 2022
As seen in the screen recording on the right, narrowing our user flows lead to three general categories based on real-life actions.
The purpose of the UN SDG website is to parallel the PDF report.
The report and the website reflects all 17 SDGs and how York is contributing towards each goal.
Our focus with this website was to ensure smooth and easy navigation between the SDGs. As you will see from the screen recording below, I designed tile format where users can pick an SDG to browse. If they changed their mind, they can revisit the tiles.
Key heuristic
Once you have reached the end of a featured story, you are able to toggle between the previous and next SDG as well.
Perks of the key feature
Not only did this website successfully meet our key heuristic needs, but it also fulfilled the user's ability to recognize rather than recall. By adding the tiles to each SGD page, it removes the extra cognitive load to recall the other pages to visit thus creating a smoother, efficient experience.